Frequently Asked Questions - Airline/Travel Agent Use CODE: HHH

Q. Is there a difference between the Hilton Head Island Airport and the Savannah-Hilton Head International Airport?

A. Yes.  The Savannah International Airport (in Savannah, GA) was recently re-named to Savannah-Hilton Head International Airport due to the amount of their traffic that is destined for Hilton Head.  The Hilton Head Island Airport is the only airport actually located on Hilton Head Island.

Q. Why choose the Hilton Head Island Airport?

A. Location! Location! Location!  The airport is centrally located on Hilton Head Island, which is very convenient for our passengers and preferable to the alternative - enduring an hour-long drive from Savannah.  Taxis or rental cars are waiting to take you to your island destination, no more than 15 minutes away!

Upon arrival at the Hilton Head Airport, you'll be charmed by the beautiful architectural design of our terminal.  The building is large enough to accommodate the thousands of travelers and guests that pass through each month, yet small enough to make your airport experience easy and enjoyable.  So, what are you waiting for?  Fly to the fun!

Q. Why doesn't US Airways Express have non-stop service or jet service to/from the Hilton Head Island Airport?

A. Hilton Head Airport respects the wishes of the Island's residents.  Therefore, when Beaufort County promised that the runway would not be extended to accommodate larger and louder aircraft the Hilton Head Island Airport became limited to smaller corporate jets and turboprop commuter planes.  US Airways serves Hilton Head Island with the De Havilland Dash-8, a 37-seat (or 50-seat) cabin-class aircraft, which is as large as and provides as much seating space as most regional jets.   The Dash-8 remains one of the quietest, most comfortable turboprop aircraft available to the regional airline market today.  Hilton Head Island Airport is serviced by US Airways 6-14 times daily, depending on the time of year.

Q. How and with whom do I file a complaint?

A. If the complaint involves an airline's fares, service, schedules or personnel, a formal complaint should be filed with the airline. Contact information for the airline's customer service department and information required when filing a complaint are found here.

If a complaint involves parking, Airport facilities, Airport services or Airport personnel, a formal complaint may be filed with Airport Administration by writing the Hilton Head Airport, P.O. Box 23739, Hilton Head Island, SC 29925.

Q. What kind of transportation will I need when I arrive on the Island?

A. Unfortunately, none of the area hotels provide shuttle service to/from the airport.  For many people, taxi cabs provide the perfect transportation services; however, rental cars seem to be the preferred mode of transportation since shopping, golf and dining options are spread abundantly throughout the Island and nearby Lowcountry.  Both taxicabs and rental cars are available upon your arrival at the Hilton Head Airport.

Q. Where is the closest beach to the airport?

A. Driessen Beach Park (5 minutes) at the end of Bradley Beach Road and Folly Field Beach Park (10 minutes) off Folly Field Road are both public-access beaches with public parking and restroom facilities.

Q. There have been many movies made in this area.  Where were some of the more notable movies filmed?

A. The Lowcountry areas of South Carolina and Georgia have been shooting locations for many films:

The Prince of Tides - Savannah, GA; Beaufort, SC

The Big Chill - the "Big Chill House" is located in downtown Beaufort, SC

The Great Santini - Beaufort, SC (same as "Big Chill House")

Forrest Gump - Savannah, GA; Beaufort, SC; Fripp Island, SC; Varnville, SC

The Jungle Book - Fripp Island, SC

GI Jane - Hunting Island, SC

Legend of Bagger Vance - Colleton River Plantation, Bluffton, SC; Jekyll Island, GA; Kiawah Island, GA; Savannah, GA

Last Dance - Hunting Island Beach (State Park), SC; Sawmill Creek, Bluffton, SC; Ridgeland Correctional Institute & Davant Plantation, Ridgeland, SC

Something to Talk About - Davant Plantation, Ridgeland, SC; Savannah, GA; Beaufort, SC

Forces of Nature - Savannah, GA; Beaufort, SC