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WELCOME TO
THE PASSENGER INFORMATION CENTER
Click on above topic
We now have luggage carts
available to assist you with your luggage. Please return carts to the
front of the terminal building when you are finished so that other passengers
can use them. THANK YOU!
Airline
Info - contact information, flight schedule...1-800-943-5436
Security Procedures
- when to be here,
what not to bring...
Consumer
Information
FAA
Traveler Briefing - travel and safety tips including what to wear,
carry-on baggage, child safety seats, exit row seating, dealing with unruly
passengers and use of cellular phones, laptops and computers.
U.S. Department of Transportation Aviation
Consumer Protection Division - publishes an air
travel consumer report
Airline Quality Rating -
annual study of the performance and quality of the
10 major airlines in the United States from the University of Nebraska Aviation
Institute
Plane Truth - From MSNBC.com; See how airlines, airports and
flights rate
Information for
Travelers with Special Needs
People
with Disabilities (PWD)
From the FAA Fact Sheet, prepared
by the FAA Office of Civil Rights:
People who use wheelchairs and
other assistive devices may be asked to cooperate in security searches of these
devices. Just as there can be no discrimination against people with
disabilities, there can be no compromise to the commitment and enforcement of
safety and security standards in the aviation community.
Service animals and assistive
devices such as walking canes, once inspected to ensure prohibited items are not
concealed, are permitted on board an aircraft. Personal wheelchairs and
battery-powered scooters may still be used to reach departure gates after they
are inspected to ensure they do not present a security risk.
For general information and
inquiries on the air traveler with a disability the following web sites, email
addresses and contacts have been identified:
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For airline or airport problems,
contact the Customer Relations or Consumer Affairs office of that airline or
airport.
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US Department of Transportation
email address to register your concern about airline service when experiencing
air travel service problems concerning accommodations or services that must be
provided to passengers with disabilities.
airconsumer@ost.dot.gov
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Federal Aviation Administration
web site for general information for the air traveler with a disability.
www.faa.gov/acr/access.htm
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